Foton®’s Playbook To Becoming A Viral Product

The scented candle market is a crowded battlefield, with big names like Yankee Candle and Bath & Body Works and a long list of little guys.

One brand that’s made it into this competitive market is Foton®, whose products have gone viral lately on social media. Their best-performing YouTube has garnered 11 million views and half a million likes! (Organic or not, these numbers are impressive as hell).

What’s behind the virality of this product? Let’s dive into the 3 key factors that explain it all:

1. Form factor

Form factor is all about the shape and size of your product, and how it looks and fits into the world. 

For a pleasurable product like a candle, you should create a unique feel to stand out—whether that's a slight twist on existing leaders or a complete redesign.

Take chocolate, for example: Reese’s is known for its cup, Hershey’s for its bar, and M&M's for its small, round candies.

Foton® has nailed this. Their candles are not your typical solid wax block in a glass jar. Instead, Foton®’s candles are formed by small pearls that take the shape of any container, inspired by the 90s DIY sand candle experience for kids.

But it’s not just about looks. This creative form factor is also leveraged to…

2. Meet unmet needs

That’s right. Foton®'s form factor goes beyond just looking cool. It also tackles a common concern for candle lovers: accidental fires.

If the container is slipped over, their pearled wax extinguishes the flame immediately—a major win for safety-conscious candle lovers!

And Foton® didn’t stop there. Through thorough market research, Foton® found ways to improve on what their competitors were lacking.

Sure, $35 for 30 ounces of wax isn't cheap, but they back it up with:

3. Effective social media marketing

It’s proven over and over again: Short videos are the type of content that goes viral most easily across all social platform.

Foton® understands this and masters the art.

Their social media channels (be it Instagram, TikTok, or YouTube) are filled with engaging videos that showcase two things:

This strategy appeals to both the emotional (showcase) and rational (educate) sides of their audience. And it's working—Foton® has amassed 393k+ followers on Instagram, 244k+ on TikTok, and 40k+ on YouTube!

Key takeaways

What this case and my three years of experience in the eCommerce world have taught me is that: A product success has to rely on both the product itself and the marketing behind it.

For Foton®, this boils down to three factors:

Leah Tran

Content Executive at TrueProfit & eCommerce Content Specialist

Leah Tran is a Content Specialist at TrueProfit, where she crafts SEO-driven and data-backed content to help eCommerce merchants understand their true profitability. With a strong background in content writing, research, and editorial content, she focuses on making complex financial and business concepts clear, engaging, and actionable for Shopify merchants.