Bad Boy Metrics Of E-Commerce

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They look hot. But they’ll break your heart (and your profit).
After years in the eCommerce game, we’ve seen it again and again: Certain metrics get way more credit than they deserve.
These aren’t “wrong” metrics. In fact, they’re some of the most widely tracked numbers in every online store.
We call them the Bad Boy Metrics. The ones that look like they’re telling you everything you need to know, but leave out the parts that matter most.
This guide breaks down:
- The common traps merchants fall into when reading these numbers
- When these metrics are useful & when they start working against you
- Smarter ways to combine and interpret them so your decisions lead to profit, not just performance
Get the guide before they charm their way into your next bad decision.

Founder of TrueProfit & eCommerce Profitability Expert
Harry Chu is the Founder of TrueProfit, a net profit tracking solution designed to help Shopify merchants gain real-time insights into their actual profits. With 11+ years of experience in eCommerce and technology, his expertise in profit analytics, cost tracking, and data-driven decision-making has made him a trusted voice for thousands of Shopify merchants.