Ultimate Guide To U Shaped Attribution Model [+Example]
- First Touchpoint (Awareness): A potential customer sees a Facebook ad showcasing a new summer collection. This touchpoint creates awareness about the brand and generates curiosity.
- Middle Touchpoints (Consideration): The customer then visits the website, checks out some product pages, and clicks through a few email campaigns.
- Last Touchpoint (Conversion): A few days later, the customer receives a retargeting ad on Instagram offering a limited-time discount, and clicks to make the purchase.
- When You Want to Optimize Awareness and Conversions: This model is best suited for businesses that focus on building brand awareness while also pushing for conversions. It allows marketers to measure the effectiveness of both these stages.
- When Sales Cycles Are Longer: If your customers take time to make a decision, such as in B2B sales or expensive consumer goods, this model helps track both the initial interest and the final decision points.
- When There Are Multiple Touchpoints: If your marketing strategy involves multiple channels (e.g., social media, email campaigns, paid ads), the U-Shaped model helps balance the importance of both initial and final interaction.

Tracy Ng
Senior Content Executive at TrueProfit & SEO/Content Specialist
Tracy is a senior content executive at TrueProfit – specializing in helping eCommerce businesses scale profitably through content. She has over 4 years of experience in eCommerce and digital marketing editorial writing. She develops high-impact content that helps thousands of Shopify merchants make data-driven, profit-focused decisions.