Ultimate Guide To U Shaped Attribution Model [+Example]

By Tracy NgSeptember 25, 20236 min read
Ultimate Guide To U Shaped Attribution Model [+Example]
  • First Touchpoint (Awareness): A potential customer sees a Facebook ad showcasing a new summer collection. This touchpoint creates awareness about the brand and generates curiosity.
  • Middle Touchpoints (Consideration): The customer then visits the website, checks out some product pages, and clicks through a few email campaigns.
  • Last Touchpoint (Conversion): A few days later, the customer receives a retargeting ad on Instagram offering a limited-time discount, and clicks to make the purchase.
  • When You Want to Optimize Awareness and Conversions: This model is best suited for businesses that focus on building brand awareness while also pushing for conversions. It allows marketers to measure the effectiveness of both these stages.
  • When Sales Cycles Are Longer: If your customers take time to make a decision, such as in B2B sales or expensive consumer goods, this model helps track both the initial interest and the final decision points.
  • When There Are Multiple Touchpoints: If your marketing strategy involves multiple channels (e.g., social media, email campaigns, paid ads), the U-Shaped model helps balance the importance of both initial and final interaction.

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Tracy Ng

Senior Content Executive at TrueProfit & SEO/Content Specialist

Tracy is a senior content executive at TrueProfit – specializing in helping eCommerce businesses scale profitably through content. She has over 4 years of experience in eCommerce and digital marketing editorial writing. She develops high-impact content that helps thousands of Shopify merchants make data-driven, profit-focused decisions.

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