Multi-Channel Attribution: An Easy Guide for Merchants (2025)
- Better Budget Allocation: Identify the most effective channels and allocate marketing budgets accordingly.
- Enhanced Customer Insights: Understand how customers interact with different marketing touchpoints before purchasing.
- Higher ROI: Optimize campaigns to improve conversion rates and profitability.
- Data-Driven Decision Making: Base marketing strategies on accurate data rather than assumptions.
- Multi-channel attribution looks at how different marketing channels—like email, social media, and paid ads—contribute to sales. It helps you see which channels are most effective in driving conversions.
- Multi-touch attribution goes deeper by analyzing the specific interactions (or touchpoints) within those channels. For example, in the social media channel, touchpoints could be a paid ad, an organic post, or a video. This helps you understand which specific actions influence a customer’s decision to buy.
- Single-Touch Attribution Models (Credit goes to one channel)
- Last-Click Attribution
- First-Click Attribution
- Multi-Touch Attribution Models (Credit is distributed across multiple channels)
- Linear Attribution
- Time Decay Attribution
- Position-Based Attribution
- Data-Driven Attribution
- 40% credit to the first touchpoint
- 40% credit to the last touchpoint
- 20% credit shared between the middle two touchpoints
- If you want simplicity → Last-Click or First-Click
- If you want a fairer view → Linear
- If you want more accuracy → Time Decay or Position-Based
- If you want data-driven insights → Data-driven Attribution
- A customer sees a Facebook ad for your product.
- They visit your website, add the product to their cart, but don’t complete the purchase.
- The next day, they see a Google ad, click it, and make a purchase.
- Multi-touch attribution: Get insights into all customer touchpoints, from first click to final purchase.
Real-time profit tracking: Unlike other tools that focus solely on revenue, TrueProfit calculates your actual profit after expenses. - Seamless integrations: Connects with Shopify, Facebook Ads, Google Ads, TikTok Ads, and more.
- Easy-to-use dashboard: No complex setup—just clear, actionable data.
- Data integration: integrates with many of marketing platforms, including Google Analytics, Facebook Ads, and Twitter Ads.
- Detailed reports: generates reports for you to gain insights into the performance of your marketing channels.
- Free to use: available to all advertisers for free
- Data integration: integrates with Google Analytics, Facebook Ads, Salesforce, etc.
- Powerful: allow you to see which ads led to which conversions, down to the ad creatives level.
- Safe: have an anti-fraud system to ensure your data and budget is safe and never misrepresented.
- Data integration: integrates with a variety of marketing platforms like Google Analytics, Facebook Ads, and Salesforce.
- Attribution models: offers a variety of attribution models, including linear, time decay, position-based attribution, etc.
- Reporting: provides detailed reports that show you how your marketing channels are performing.

Tracy Ng
Senior Content Executive at TrueProfit & SEO/Content Specialist
Tracy is a senior content executive at TrueProfit – specializing in helping eCommerce businesses scale profitably through content. She has over 4 years of experience in eCommerce and digital marketing editorial writing. She develops high-impact content that helps thousands of Shopify merchants make data-driven, profit-focused decisions.